![]() Discuss your options with the payment issuer and resubmit your payment to us. In an AT&T store: The receipt for the payment.īe sure to include your AT&T case number on any documentation you send to us.įYI: If your payment hasn't cleared or wasn't cashed, we can’t provide additional info since we didn't receive the payment.Include your full credit card number on the documentation. Review the payment details and select Submit. Call the AT&T customer bill pay number, Monday Friday between the hours of 8 a.m.-7 p.m. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Select your payment method and follow the prompts. There are a few convenient ways to pay your AT&T bill for home internet and TV service. Heads up: Not all dates are available and late fees may apply. Woman battles bill collectors for 3 years after unjust cable bill. Pick the date you want to schedule your payment. Debit or credit card: Your card statement showing that the payment was submitted to us. Go to Make a payment arrangement to see your available payment options.Money order: A copy of the front and back of the processed money order.Online bill pay (if processed via check): A copy of the front and back of the processed check from your bank's online bill support. Payment activity & options Payment activity & options Payment activity & options.Online bill pay (if processed electronically): The transaction trace number or payment details from your online account transaction history, or a copy of your bank statement showing the cleared transaction if it contains the trace number.Checks: A copy of the front and back of the processed check.Include your full bank account and routing number on the documentation. Cancellation requests received when we are closed will be handled on the next regular business day. Have the account number and personal identification number (PIN) on hand. Bank drafts: A bank statement showing your running balance with the payment in question deducted from your bank account. Be sure that the account owner calls us at 800.288.2020.To view up to 16 previous bills, scroll and select Payments. To see a copy of your paper bill, select View paper bill. Your previous bill activity and current bill will display. We'll ask you to submit one of the following, depending on the payment method. If you have more than one service, choose the bill you want to view. Thank you for choosing AT&T Community Forums CalebP, AT&T Community Specialist. Let us know if you have any other questions. You may have to scroll down a bit when accessing the link. If your payment cleared, submit an online request to open a case. You can follow the steps under the section titled Make an online payment to pay your U-Verse Internet and TV bill. Paying Your U-Verse Bill Online via MyAT&T Website. If you still think your payment is missing, contact your bank, the place where your money order was purchased, or your credit card provider. The two easiest options to pay your AT&T U-verse bill are either online or by phone. First, check any other AT&T accounts you may have to see if the payment posted there.
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